Introduction: A Tale of Two Canadas

In the 21st century, high-speed internet is not a luxury; it’s essential infrastructure. It’s how we work, learn, access healthcare, and connect with the world. Yet, for millions of Canadians, reliable and affordable internet access remains out of reach. This gap between the connected and the disconnected is known as the **digital divide**, and it has created a tale of two Canadas.

While urban centres enjoy world-class connectivity, many rural, remote, and Indigenous communities are being left behind on the information highway. Why does this gap exist in a G7 nation? This is the full story on the causes, consequences, and the national effort to bridge Canada’s digital divide.


Part 1: Defining the Digital Divide

The digital divide is more than just a lack of internet access. It’s a multifaceted problem with three key dimensions:

  1. The Access Divide: This is the gap in physical infrastructure. Canada’s vast and challenging geography makes it incredibly expensive to lay fibre optic cables to remote and sparsely populated areas.
  2. The Affordability Divide: Even where high-speed internet is available, many Canadians can’t afford it. Reports consistently show that Canadians pay some of the highest prices for internet and mobile services in the developed world.
  3. The Skills Divide (Digital Literacy): Meaningful access requires the skills to use digital tools safely and effectively. Gaps in digital literacy can prevent individuals from fully participating in the online world, even if they have a good connection.

Part 2: The Human Cost – Who is Being Left Behind?

The digital divide does not affect all Canadians equally. It disproportionately harms specific communities, exacerbating existing inequalities.

  • Rural and Remote Communities: The most significant gap is geographical. While over 99% of urban households have access to high-speed internet, that number plummets to just 67% for rural and remote households.
  • Indigenous Communities: The infrastructure gap is most acute in Indigenous communities. Only about 43% of First Nations reserves and 46% of households in Inuit Nunangat have access to the CRTC’s target speeds. This creates profound barriers to education, economic development, and self-determination, a challenge highlighted by organizations like the Assembly of First Nations.
  • Low-Income Households: For many low-income families, seniors, and people with disabilities, the cost of internet service is an insurmountable barrier, forcing them to choose between connectivity and other basic necessities.

Part 3: The National Effort to Close the Gap

Recognizing that high-speed internet is a basic service, the Government of Canada has set an ambitious goal: to ensure that 98% of Canadians have access to high-speed internet by 2026, and 100% by 2030.

The Universal Broadband Fund (UBF)

The primary tool for achieving this goal is the Universal Broadband Fund (UBF), a multi-billion dollar federal program. The UBF provides funding to private companies, municipalities, and Indigenous-owned businesses to build the “last-mile” infrastructure needed to connect underserved communities. The fund prioritizes projects that will bring service to the most remote areas of the country.

The Role of the CRTC

The Canadian Radio-television and Telecommunications Commission (CRTC) plays a vital role. In 2016, the CRTC declared broadband internet a **basic telecommunications service** for all Canadians. It established a target speed of 50 Mbps download and 10 Mbps upload (50/10). The CRTC also manages its own Broadband Fund, which is funded by contributions from telecommunications companies, to support projects in remote areas.

Affordability Programs

To address the cost barrier, the federal government has partnered with major internet service providers to offer subsidized plans. Programs like the Connecting Families initiative and low-cost plans offered by companies like Rogers and Telus provide high-speed internet for as low as $10-$20 per month for eligible low-income families and seniors.


Part 4: Emerging Issues – Indigenous Data Sovereignty

As connectivity improves, a new and critical issue has emerged: Indigenous Data Sovereignty. This is the principle that Indigenous Nations have the right to own, control, access, and possess data that derive from them. As more services move online, ensuring that Indigenous communities have control over their own digital information is a crucial aspect of self-determination and a key part of bridging the digital divide in a respectful and empowering way.


Conclusion: A Nation-Building Project for the 21st Century

Closing the digital divide is one of the most important nation-building projects of our time. It is a complex challenge that requires a combination of massive infrastructure investment, policies to ensure affordability, and a commitment to digital literacy and equity. For Canada to be a truly connected and equal society, we must ensure that every citizen, no matter where they live, has the tools they need to participate fully in the digital world.